The issue affecting My F-Secure login and account access has been resolved. All services are now operating normally.
We apologise for the inconvenience and thank you for your patience.
Posted Sep 02, 2026 - 14:11 UTC
Update
We are continuing to work on resolving the issue affecting login and account access for My F-Secure users. The fix is taking longer than initially expected due to complications in the deployment process.
We apologise for the ongoing inconvenience and will provide a further update as soon as we have more information.
Posted Sep 02, 2026 - 13:12 UTC
Update
We have identified the cause of the issue affecting login and account access for My F-Secure users and are now rolling out a fix.
We apologise for the inconvenience and will provide a further update once service is restored.
Posted Sep 02, 2026 - 12:36 UTC
Identified
We have identified the cause of an issue affecting login, account setup, and verification for some My F-Secure users, and our team is actively working on a resolution.
We apologise for the inconvenience and will provide a further update shortly.
Posted Sep 02, 2026 - 11:53 UTC
Investigating
We are currently investigating an issue affecting My F-Secure that may cause errors or failed requests for some users.
Our team is actively working to identify the cause and restore normal service. We will provide an update as soon as we have more information.
We regret any inconvenience this may cause.
Posted Sep 02, 2026 - 11:15 UTC
This incident affects: North America (Customer Lifecycle Management), Europe (Customer Lifecycle Management), and APAC (Customer Lifecycle Management).