Monitoring - A fix has been implemented and we are monitoring the results.
May 30, 2023 - 10:10 UTC
Investigating - We are investigating an issue with Single-Sign-On (SSO) for Operators.
Users are not able to log in if they are utilizing SSO.
Customers remain protected with already installed clients.
We'll update this incident as new information is discovered.

May 30, 2023 - 07:16 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
May 24, 2023 - 05:46 UTC
Identified - Partners are not getting up-to-date/valid data for customer activations. This wrong data leads to insufficient view to activation within the customer base and possibly wrong end user communication (e.g. reaching out to customers that have already activated the product).


Which partners are impacted:

Our understanding is that these affected partners are in the Nordics, probably less than 5

Cause has been identified and the estimated time for the fix to be sent is early next week (week 20).

May 10, 2023 - 12:31 UTC

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Visit this page for information about the services operational status, ongoing and past incidents as well as scheduled maintenance announcements.

NOTE: For WithSecure Product & Service status, please visit: https://status.withsecure.com/

F-Secure Global Operator Services Operational
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SENSE SDK NA Operational
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F-Secure Home Products Operational
F-Secure SAFE Operational
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F-Secure FREEDOME exit nodes Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jun 7, 2023

No incidents reported today.

Jun 6, 2023

No incidents reported.

Jun 5, 2023

No incidents reported.

Jun 4, 2023

No incidents reported.

Jun 3, 2023

No incidents reported.

Jun 2, 2023

No incidents reported.

Jun 1, 2023

No incidents reported.

May 31, 2023

No incidents reported.

May 30, 2023

Unresolved incidents: Operators using Single-Sign-On (SSO) are failing, Some Partners are not getting up-to-date data for customer activations.

May 29, 2023

No incidents reported.

May 28, 2023

No incidents reported.

May 27, 2023

No incidents reported.

May 26, 2023

No incidents reported.

May 25, 2023

No incidents reported.

May 24, 2023