Partial System Outage

About This Site

Visit this page for information about the services operational status, ongoing and past incidents as well as scheduled maintenance announcements.

Rapid Detection and Response Service (RDS) Operational
Portal Operational
API Operational
Detection Cloud Operational
F-Secure Elements Endpoint Detection and Response Operational
Portal Operational
Detection Cloud Operational
Partner Portal Operational
Ordering Operational
Portal Operational
F-Secure Elements Endpoint Protection Operational
Portal Operational
Endpoints (Clients & Servers) Operational
Business Suite Operational
Endpoints (Clients & Servers) Operational
F-Secure Elements Vulnerability Management Operational
Portal Operational
Scan Nodes Operational
Cloud Protection for Salesforce Operational
Backend Operational
F-Secure Elements for Microsoft 365 Operational
F-Secure Global Operator Services Operational
Operator Portal Operational
F-Secure Operator Services EU Operational
Avenue EU Operational
SENSE SDK EU Operational
ID Protection EU Operational
F-Secure Operator Services APAC Operational
Avenue APAC Operational
SENSE SDK APAC Operational
ID Protection APAC Operational
F-Secure Operator Services NA Major Outage
Avenue NA Operational
SENSE SDK NA Operational
ID Protection NA Major Outage
F-Secure Home Products Operational
F-Secure SAFE Operational
F-Secure IDP Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
May 21, 2022

No incidents reported today.

May 20, 2022

No incidents reported.

May 19, 2022

No incidents reported.

May 18, 2022

No incidents reported.

May 17, 2022

No incidents reported.

May 16, 2022

No incidents reported.

May 15, 2022

No incidents reported.

May 14, 2022

No incidents reported.

May 13, 2022

No incidents reported.

May 12, 2022

No incidents reported.

May 11, 2022
Resolved - This incident has been resolved.
May 11, 16:51 EEST
Update - The F-Secure Browsing Protection extension is available in Mozilla Firefox and can be activated again.

With the latest update of the extension all of the functionalities are available, with a minor limitation that the block pages are not displayed correctly. Instead Firefox will display an error that Secure Connection Failed. This does not affect the security of the computer.

We are working on restoring full functionality in Mozilla Firefox.

Mar 29, 11:04 EEST
Monitoring - The F-Secure Browsing Protection extension is available in Mozilla Firefox and can be activated again.

Currently, while pages are being blocked according to the settings, block pages are not displayed correctly. Instead Firefox will display an error that Secure Connection Failed.

Additionally, Safe Search mode used by Search engines (Google, Yahoo, DuckDuckGo and Bing) is not available when using F-Secure SAFE Family Rules, or Safe Search mode for Elements EPP products.

We are working on restoring full functionality in Mozilla Firefox.

Mar 24, 12:42 EET
Investigating - The Browsing Protection extension is currently not available for Mozilla Firefox.
The browser extension is a plug-in application that ensures your security while browsing.
For this reason, the Secure Browsing and Banking features do not fully work at the moment when using the Firefox browser on Windows devices.

We are working with Mozilla to solve this issue.

In the meanwhile, we recommend that you use either Microsoft Edge or Google Chrome browser until the issue has been fixed. If you have not yet installed the browser extensions for these browsers, you can find the instructions to install them here: https://help.f-secure.com/product.html#home/safe-windows/latest/en/task_C9E6D4FA2C7D4A0BA27CD8F1F7037308-safe-windows-latest-en

Mar 18, 16:23 EET
May 10, 2022

No incidents reported.

May 9, 2022

No incidents reported.

May 8, 2022

No incidents reported.

May 7, 2022

No incidents reported.