F-Secure Banking Protection preventing login to some online banks and sites requiring banking authentification

Incident Report for F-Secure services

Resolved

This incident has been resolved.

Posted May 01, 2023 - 02:28 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Apr 18, 2023 - 01:35 UTC

Investigating

We have identified an issue where banking protection is preventing login to online banks and to sites such as OmaVero that requires banking authentication on Windows.

Those pages are still accessible if banking protection is turned off.

We are investigating the issue with high priority.

This does not impact the protection of devices.

Posted Apr 14, 2023 - 10:43 UTC

This incident affected: F-Secure Home Products (F-Secure SAFE).