API calls to OneID are returning errors in Safe Avenue for Japan

Incident Report for F-Secure services

Resolved

This incident has been resolved.

Posted Jun 28, 2022 - 07:05 UTC

Monitoring

A issue has been solved, however root cause is being investigated. This issue has been lowered to monitoring status accordingly.

Posted Jun 21, 2022 - 04:30 UTC

Update

We are continuing to investigate this issue.

Posted Jun 21, 2022 - 02:39 UTC

Investigating

We are investigating a service outage of Safe Avenue for Japanese operators business.
Effects are that API calls for Safe Avenue are returning error when creating user accounts/activation.

We'll update this incident as new information is discovered.

Posted Jun 21, 2022 - 02:35 UTC

This incident affected: F-Secure Operator Services APAC (Avenue APAC).